Privacy Policy

Last Updated: June 1, 2023

This Privacy Policy outlines the policies and practices of Mevi ("we," "us," or "our") regarding the collection, use, storage, and protection of personal data when you ("user" or "you") access and use our website located at getmevi.com and joinmevi.com ("Website") and our services ("Services"). We are committed to safeguarding your privacy and ensuring the security of your personal data. By using our Website and Services, you agree to the terms and practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Data:
We collect personal data from you during the sign up process and through ongoing communications with our service. The information collected includes, but is not limited to: email address, phone number, name, date of delivery, number and ages of siblings, and whether your friends and family live locally or abroad. This information helps us tailor the service to your specific needs as a family unit.

1.2 Information Collection Methods: We collect personal data through the sign-up process and ongoing communication via our service. All personal data collected is stored securely in our database and is not transferred elsewhere.

2. Use of Personal Data
We use the personal data collected for the following purposes:
- To provide support and assistance directly to you regarding our Services
- To personalize your experience and improve our Services
- To communicate with you, respond to your inquiries, and provide relevant information
- To analyze usage patterns and trends to enhance our Services
- To comply with legal obligations

3. Sharing of Personal Data
We may share your personal data with third parties as follows:
- Service Providers: We may engage third-party service providers to assist us in providing our Services. These service providers are authorized to use your personal data only as necessary to provide services to us.
- Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.
- Business Transfers: In the event of a merger, acquisition, or transfer of assets, your personal data may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Website of any such change in ownership or control of your personal data.
- With Your Consent: We may share your personal data with third parties with your explicit consent.

4. Data SecurityWe implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the ongoing integrity and confidentiality of your personal data.

5. CookiesWe use basic cookies on our Website to track user behaviour and improve the overall user experience. You have the option to disable cookies through your browser settings, although this may limit certain features and functionality of our Website.

6. Your Rights
You have certain rights regarding your personal data, including the right to access, correct, delete, or restrict its processing. If you wish to exercise any of these rights or have any questions or concerns about the processing of your personal data, please contact us using the contact information provided in Section 8.

7. Data Retention
We retain your personal data for a period of five years from the time it is provided to us unless you request its deletion in writing.

8. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us using the form on our Website.

9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal data.By using our Website and Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, storage, and disclosure of your personal data as described herein.

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Privacy Policy

Last Updated: October 2024

This Privacy Policy explains how Mevi ("we," "us," or "our") collects, uses, stores, and protects personal data when you ("user" or "you") access and use our website (getmevi.com and joinmevi.com), mobile applications (available on Apple App Store and Google Play Store), and related services (collectively, our "Services"). We are committed to safeguarding your privacy while ensuring flexibility and compliance with relevant privacy laws.

1. Information We Collect

We collect personal data that you provide directly to us, as well as data about your use of our Services. This may include:

1.1 Personal Data

Account and Profile Information: Information you provide to create and manage your account.
Family Information: Details about your family structure and support network.
Service Usage Data: Information about how you interact with our Services.
Technical Data: Device information, website and app usage data, and analytics.
Communications: Data from your interactions with us, including customer support.

1.2 Methods of Collection
We collect information through:

Direct interactions with our Services.
Automated technologies (e.g., cookies).
Third-party service providers.

2. Use of Personal Data

We use personal data for the following purposes:

To provide, maintain, and improve our Services.
To personalize your experience.
To communicate with you and respond to inquiries.
To analyze usage patterns and trends.
To enhance the security of our Services.
To comply with legal requirements.

2.1 Legal Basis for Processing

We process personal data based on your consent, to fulfill contractual obligations, to comply with legal requirements, or based on legitimate business interests as applicable.

3. Sharing of Personal Data

We may share your personal data in the following circumstances:

3.1 Service Providers
We may share your data with trusted service providers who assist us in delivering and maintaining our Services. These providers are required to keep your personal data confidential and use it only for the purposes of providing services to us.

3.2 Legal Obligations
We may disclose personal data to comply with applicable laws, regulations, or legal processes, such as court orders or subpoenas.

3.3 Business Transactions
In the event of a merger, acquisition, or asset transfer, your personal data may be part of the transaction. If such changes occur, we will ensure that appropriate data protection measures are in place.

4. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. We review these measures regularly to adapt to changing security standards.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience and gather usage data. You can control your cookie preferences through your browser or app settings.

5.1 Cookie Preferences

You may choose to manage cookies through your browser or device settings. If you are a resident of a jurisdiction with specific privacy regulations (e.g., California), you may have additional rights regarding data-sharing practices.

6. Your Rights

You have the right to request access, correction, or deletion of your personal data. You may also have the right to object to or restrict data processing, as well as request data portability.

6.1 Exercising Your Rights

To exercise these rights, please contact us using the contact form on our Website. We will respond to your requests in a timely manner and in accordance with applicable laws, typically within a reasonable timeframe.

7. Data Retention

We retain personal data for as long as necessary to provide our Services and fulfill our legal obligations. Retention periods may vary depending on the purpose for which the data was collected and any legal or regulatory requirements.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our data practices. Any significant updates will be posted on our website, and users are encouraged to review the policy regularly.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us through the contact form on our website.

10. Compliance with Privacy Laws

We comply with applicable privacy laws and regulations in the jurisdictions where we operate. By using our Services, you acknowledge that you have read and understood this Privacy Policy.

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